

Laguna Waters Overview
You know what? I wasn’t expecting much when I first pulled up to Laguna Waters – honestly, the name made me think it might be one of those generic resort chains. But this four-star place completely surprised me in the best way possible. The moment you walk into the lobby, there’s this immediate sense of calm that washes over you, and I mean that literally – they’ve got this subtle water feature running along one wall that creates just enough ambient sound to drown out any street noise without being distracting.
What really got me was how they’ve managed to nail that sweet spot between upscale and approachable. The rooms are spacious (I’m talking actually spacious, not hotel-brochure spacious), and whoever designed the bathrooms clearly understood that people want counter space for their stuff. The beds are firm but not rock-hard – I actually slept through the night, which rarely happens when I travel. Here’s something I appreciated that most people probably don’t think about: the blackout curtains actually work. Like, completely work. No annoying strips of light creeping in at 6 AM. The Wi-Fi was solid throughout the property too, which matters when you’re trying to get work done by the pool.
Speaking of the pool area, that’s where this place really shines. It’s not huge, but it’s thoughtfully laid out with plenty of shade options and comfortable seating that doesn’t feel like plastic patio furniture. The staff there – and really throughout the hotel – seem genuinely happy to help rather than just going through the motions. I watched them handle a minor issue with someone’s room key, and instead of the usual “let me transfer you to someone else” routine, they just fixed it on the spot. The restaurant on-site is actually worth eating at (shocking, I know), especially their breakfast setup. It’s not a buffet situation, but they’ve got this menu that changes daily based on what’s fresh, and the coffee doesn’t taste like it’s been sitting in a pot since yesterday. Parking was straightforward and included, which saved me from the usual downtown hotel gouging. The whole experience felt effortless in a way that only happens when a place has really figured out what they’re doing. It’s the kind of spot where you’d be comfortable bringing your parents or staying for a work trip – versatile without trying too hard to be everything to everyone.


Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
Kitchen:
- Children’s high chair
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Stovetop
- Oven
- Kitchenware
- Kitchen
- Dishwasher
- Microwave
- Refrigerator
Parking:
- Valet parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Shared bathroom
- Hairdryer
- Bath
- Shower
Outdoors:
- Outdoor furniture
- Outdoor dining area
- Barbecue
- Private pool
- BBQ facilities
- Balcony
- Terrace
- Garden
Wellness:
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Sun umbrellas
- Sun loungers or beach chairs
- Massage
- Fitness centre
Transport:
- Car hire
- Airport shuttle
Activities:
- Snorkelling
- Diving
- Billiards
- Fishing
Living Area:
- Dining area
- Sofa
- Seating Area
- Desk
Common areas:
- Games room
Food & Drink:
- Fruits
- Wine/champagne
- Kid meals
- Grocery deliveries
- Special diet menus (on request)
- Room service
Accessibility:
- Upper floors accessible by stairs only
Miscellaneous:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Non-smoking rooms
Outdoor & View:
- Pool view
- Garden view
- View
Room Amenities:
- Private entrance
- Fan
Languages spoken:
- English
- Thai
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- Smoke alarms
- Key access
- Safety deposit box
Services & Extras:
- Wake-up service
- Wake up service/Alarm clock
Media & Technology:
- iPod dock
- Flat-screen TV
- Cable channels
- Satellite channels
- CD player
- Radio
- Telephone
- TV
Reception services:
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
Building characteristics:
- Detached
Outdoor swimming pool Free!:
- Open all year
- All ages welcome
- Pool with view
- Pool/beach towels
- Sun umbrellas
Entertainment and family services:
- Board games/puzzles
- Board games/puzzles
- Babysitting/child services


House Rules at Laguna Waters
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 20:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 06:00 to 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Facilities:
Cleanliness:
Value for money:

