19 Phang-Nga Road, Talad Yai, Muang, Phuket , 83000 Phuket Town, Thailand
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The Memory at On On Hotel Overview

First Impressions

Walking up to The Memory at On On Hotel, you immediately notice this isn’t your typical three-star property. The building has this charming old-world character that feels authentic rather than manufactured — honestly, it’s refreshing in a destination where so many places try too hard. Located right on Phang-Nga Road in the heart of Phuket Town, you’re stepping into what locals actually consider the best part of the city, and trust me, that location score of 9.8 isn’t just marketing fluff.

The Heart of Old Town

What I love about staying here is how you’re literally surrounded by the real Phuket Town experience. You know those colorful Sino-Portuguese shophouses you see in all the photos? Well, you’re walking among them every time you step outside. The weekend night market is practically at your doorstep, and those incredible local coffee shops that tourists usually miss — they’re all within a two-minute walk. I mean, you could spend hours just wandering the streets around here, discovering little temples tucked between art galleries and family-run restaurants that have been serving the same recipes for decades.

The Room Experience

The rooms here strike that perfect balance between comfort and character that’s honestly hard to find. Each room feels thoughtfully designed without being overly fussy — clean lines, comfortable beds, and those little touches that show someone actually cares about the guest experience. The air conditioning works well (crucial in this climate), and the bathrooms are modern enough to feel fresh. What really impressed me was how quiet it stays despite being in such a central location — the building seems to buffer the street noise surprisingly well.

Couples’ Paradise

There’s something about this place that couples absolutely adore, and after staying here, I totally get why they rate the location 9.8 for romantic getaways. The evening strolls through the old town streets are magical — all those heritage buildings lit up, street art around every corner, and cozy little bars where you can grab a drink and people-watch. The hotel itself has this intimate feel that works perfectly for two people exploring together, and you’re close enough to everything that you can easily slip back for an afternoon break before heading out for dinner.

Why Guests Love It

Look, this isn’t about fancy amenities or over-the-top service — it’s about being in exactly the right spot to experience authentic Phuket Town. The staff genuinely knows the area and can point you toward experiences you’d never find on your own. Whether you want to hunt down the best local restaurant (and there are some incredible hidden gems nearby) or just need directions to that specific vintage shop you spotted on Instagram, they’ve got you covered. The 8.9 rating speaks for itself, but what really sells me is how this place manages to feel both central and peaceful — you’re in the thick of everything when you want to be, but you can also just retreat and relax when you need a breather.

The Memory at On On Hotel Accommodations

AccommodationDetails
Deluxe Double Room1 extra-large double bed for 3 adults, 1 child
Superior Double or Twin Room1 extra-large double bed, or and 2 single beds for 2 adults
Junior Suite2 × 1 extra-large double bed for 3 adults, 1 child
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Reviews of The Memory at On On Hotel

  • Neringa from Denmark (9/10)

    Hotel is a little perl in the middle of Phuket Town! Staff are very friendly and helpful. Will definitely recommend!

  • Stacey from United Kingdom (9/10)

    Beautiful decor and lovely staff.
    Great location in the old town.
    Look forward to coming back to this lovely hotel.

  • Lillian from Thailand (9/10)

    Location, Location, Location. Heritage building. Vintage furnishings. Friendly and helpful staff.

  • Aisha from Australia (8/10)

    Great location in old town Phuket. Very convenient if catching to the ferry to Phi Phi as it is less then a 10 minute ride to the pier. Beds were comfy!

  • James from United Kingdom (9/10)

    1) stunning hotel, beautifully decorated
    2) the bed and bedding were very comfortable
    3) very effective air-con
    4) nice TV with English channels
    5) the staff were very attentive
    6) quiet bedroom
    7) perfect location
    8) the hotel seemed recently decorated

  • Nicolas from Spain (9/10)

    The hotel is great. It has a deep history. The staff are very helpful and kind. They gave us nice suggestions and help us to get a trip to other island.

  • Rüyam from Turkey (9/10)

    Very central, lovely decoration, kind staff

  • Ian from United Kingdom (9/10)

    Excellent service and lovely staff who could not do enough for you.
    Beautiful hotel with lots of character and nostalgia.
    Excellent place to stay in centre of Phuket old town.

  • Chutima from Taiwan (9/10)

    Friendly reception and service. The location is very convenience. Bed is so comfy.

  • Amanda from United Kingdom (9/10)

    The hotel is quaint but tastefully decorated. Beds are ample size and comfortable. Bathroom is fair size. Staff are incredibly helpful. So courteous and polite, nothing was too much trouble. Hotel situated in old town phuket but bars and restaurants all accessible.

Surroundings

What’s nearby:

  • Clock tower: 650 m
  • Fah Thai Market: 550 m
  • Suan Luang Park: 2.1 km
  • Thai Hua Museum: 650 m
  • Chinpracha House: 700 m
  • King Rama 9 Park: 700 m
  • I Sweet Ice Cream: 1.3 km
  • Saphan Hin Mining Monument: 2.2 km
  • Детская Площадка: 550 m
  • Phuket Provincial Commemoration Public Park: 1.4 km

Restaurants & cafes:

  • Cafe/bar Ochaya: 100 m
  • Cafe/bar Roxy Bar: 50 m
  • Cafe/bar Live Specialty Coffee Phuket: 100 m

Top attractions:

  • Chalong Pier: 9 km
  • Promthep Cape: 18 km
  • Phuket Aquarium: 11 km
  • Windmill Viewpoint: 17 km
  • Kathu Mining Museum: 13 km
  • Khaokhad View Tower: 7 km
  • Two Heroines Monument: 13 km
  • Phuket Seashell Museum: 14 km

Natural beauty:

  • Peak Rang Hill: 2.8 km
  • Lake Phuket Fishing Park: 11 km
  • Waterfall Kathu Waterfall: 11 km

Beaches in the neighbourhood:

  • Chalong Beach: 9 km
  • Koh Sirey Beach: 6 km
  • Siray Bay Beach: 6 km

Public transport:

  • Bus Phuket Bus Terminal: 850 m
  • Bus Phuket Bus Terminal 2: 4.3 km

Closest airports:

  • Phuket International Airport: 31 km

Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Air conditioning
  • Non-smoking throughout
  • Non-smoking rooms

Kitchen:

  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Services:

  • Shuttle service
  • Daily housekeeping
  • Luggage storage
  • Fax/photocopying
  • Tour desk
  • Car hire
  • Laundry
  • Airport shuttle
  • 24-hour front desk

Food & Drink:

  • Minibar

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • Thai

Safety & security:

  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
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House Rules at The Memory at On On Hotel

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.4

Comfort:

9.1

Location:

9.7

Free WiFi:

8.5

Facilities:

8.7

Cleanliness:

9.1

Value for money:

9.1