212 Thaweewong Road, Kathu, Phuket, 83150 Patong Beach, Thailand
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Image 1 of The Charm Resort Phuket – SHA Certified
Image 2 of The Charm Resort Phuket – SHA Certified

The Charm Resort Phuket – SHA Certified Overview

I’ll be honest – when I first pulled up to The Charm Resort Phuket – SHA Certified, I wasn’t entirely sure what to expect. The name sounds a bit corporate with that SHA certification thrown in there, but you know what? Sometimes these places surprise you, and this one absolutely did.

What struck me right away was how they’ve managed to create this bubble of calm that feels authentically Thai without being over the top about it. The lobby has this open-air design that actually works – I mean, you’re not getting blasted by AC the second you walk in, but you’re also not sweating through your shirt. The staff genuinely seemed happy to see guests, which honestly isn’t always a given at four-star properties. I watched them handle a family with three screaming kids and an elderly grandmother who needed wheelchair assistance, and they just… took care of everyone without that fake smile thing you see sometimes.

The rooms are where this place really won me over though. Mine overlooked the pool area, and while it got a bit lively during the day (families, you know), it actually quieted down nicely in the evenings. The bed was properly firm – none of that sinking-into-quicksand feeling you sometimes get at resort hotels. What I really appreciated were the little touches that show someone’s actually thinking about what travelers need: enough outlets near the bed, a proper desk if you need to get some work done, and – this might sound weird – but the shower pressure was fantastic. After a day of exploring Phuket in that heat and humidity, you really want a shower that can actually rinse the sunscreen off.

Speaking of exploring, the location works well if you want options. You’re not stuck on some isolated beach where the only food comes from the hotel restaurant (though their pad thai is actually pretty solid – I had it twice). There are local spots within walking distance where you can grab a proper Thai meal for a fraction of what you’d pay at the resort, and the night market isn’t far if you’re into that scene. The hotel runs a shuttle to the main beach areas too, which saves you from dealing with tuk-tuk negotiations when you’re already tired from the sun.

I stayed during shoulder season in October, so it wasn’t completely packed, but I could tell this place handles crowds well. The pool area is big enough that it doesn’t feel like a sardine can, and they’ve got these little nooks and covered areas where you can actually escape if the main pool gets too chaotic. The breakfast spread was better than I expected too – yes, there’s the usual international stuff, but they also had some legitimate local dishes that weren’t watered down for tourist palates.

Look, is this the most luxurious place you’ll ever stay? No. But it’s the kind of solid, well-run hotel where you can relax without constantly worrying about whether you’re getting ripped off or dealing with incompetent service. For what you pay, especially considering that 8.2 rating reflects real guest experiences, it delivers exactly what it promises – and sometimes that’s exactly what you need for a good vacation.

The Charm Resort Phuket – SHA Certified Accommodations

AccommodationDetails
Deluxe Double or Twin Room2 × 1 extra-large double bed, or and 1 single bed for 3 adults, 1 child
Deluxe Double Room with Pool Access2 × 1 extra-large double bed, or and 1 single bed for 3 adults, 1 child
Junior Suite2 × 1 extra-large double bed for 3 adults, 1 child
Junior Suite with Pool Access1 extra-large double bed for 3 adults, 1 child
Executive Suite2 × 1 extra-large double bed and 1 sofa bed for 3 adults, 1 child
Family Two Bedroom Suite4 × 1 extra-large double bed for 5 adults, 1 child
The Charm Suite2 × 1 extra-large double bed and 1 sofa bed for 3 adults, 1 child
Family One-Bedroom Suite2 × 2 extra-large double beds and 1 sofa bed for 5 adults, 1 child
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Reviews of The Charm Resort Phuket – SHA Certified

  • Yuliya from Russia (9/10)

    Everything was excellent- breakfast, the panoramic pool, fitness room, clean.
    I definitely recommend this hotel!

  • Barry from United Kingdom (8/10)

    06/01/25 – 21/01/25

    We stayed here last year and enjoyed our time so thought we would book it again.

    The Room: We got the Junior Suite as last year and it really was worth the extra money. The bedroom and bathroom were large in their own right but then a massive room added with sofa and huge TV, a dining table and a kitchen area. Very relaxing and can highly recommend.

    The Pool: Everyone who came up to the rooftop infinity pool were amazed at the view over Patong bay. The sun beds had been replaced from last year and were a great addition. I expect the umbrellas will be the next to change as almost all of them had broken spokes.

  • Lyudmila from United States (9/10)

    The room was spacious, with a 2-floor top floor with a partial sea view. It featured a hot tub on the balcony, and although it was used only once, it's a nice add-on. The breakfast menu selection and variety were excellent, with plenty of food, from standard breakfast items to Indian and Thai meal choices. The staff is courteous and helpful, available to cater to every need. Cleaning and restocking items like coffee and water were offered daily, which was good because you didn't need to buy water outside. The resort is situated in the north of Patong Beach, a quieter area outside the busy nightlife and daily hustle, with plenty of dining options in the surrounding hotels and vendors. It was close enough to the busy party area to get there on foot.

  • Charmian from Australia (8/10)

    Breakfast and dinner have a huge variety of foods which caterer for various nationalities. Rooms were spacious, loved the swim up bar, very friendly and accommodating staff, great location.

  • Sonya from Australia (7/10)

    The pool access room was great 😊

  • Miguel from Qatar (8/10)

    Isolated from the confusion of the main streets.

  • Kathy from Australia (7/10)

    The Charm resort met our expectations. It was close to the beach and within walking distance of the main parts of Patong. The rooms were spacious and any issues were quickly resolved. Having access to a pool that was only shared between 6 units was a bonus. The reception was very accomodating and helpful after our check out and wait for a transfer to the airport in the early evening providing us towels for he pool and access to showers, etc.

  • Andres from Israel (9/10)

    Stuff super nice , very clean and great location literally 2 minutes from the beach.
    Our balcony pool was amazing especially after a long day outside or a morning with a coffe

  • Ekaterina from Russia (9/10)

    The sea near the hotel, a lot of facilities around, the hotel is not new, but cozy. The pool is nice. Good breakfast.

  • Magdalena from Australia (9/10)

    Cleanliness, facilities, kind staff and location as well as food.

Surroundings

What’s nearby:

  • Kidspace: 11 km
  • Penguin Club: 5 km
  • Phuket Square: 7 km
  • Kathu Pet Park: 7 km
  • Arunsoms Dog Run: 900 m
  • Fantasy Kidzooona: 2 km
  • Patong Playground: 550 m
  • Up & Un Playground: 7 km
  • Kathu Mining Museum: 11 km
  • Khao Lampi-Hat Thai Muang National Park: 2.1 km

Restaurants & cafes:

  • Cafe/bar Delhi Darbar: 450 m
  • Restaurant Delhi Darbar: 550 m
  • Cafe/bar Khaleej Mass Hotel Patong: 550 m

Top attractions:

  • Chalong Pier: 18 km
  • Thai Hua Museum: 13 km
  • Chinpracha House: 12 km
  • Khaokhad View Tower: 19 km
  • Two Heroines Monument: 18 km
  • Saphan Hin Mining Monument: 15 km

Natural beauty:

  • Peak Rang Hill: 13 km
  • Lake Andaman Sea: 10 km
  • Waterfall Kathu Waterfall: 8 km

Beaches in the neighbourhood:

  • Kalim Beach: 800 m
  • Merlin Beach: 5 km
  • Patong Beach: 150 m
  • Nakalay Beach: 4.1 km
  • Tri Trang Beach: 5 km

Public transport:

  • Bus Phuket Bus Terminal: 14 km
  • Bus Phuket Bus Terminal 2: 14 km

Closest airports:

  • Phuket International Airport: 33 km

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Car hire
  • Lift
  • Family rooms
  • Ironing facilities
  • Pants press
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Balcony
  • Terrace

Activities:

  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Themed dinner nights Additional charge

Living Area:

  • Sofa
  • Seating Area
  • Desk

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Video
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Balcony
  • Free WiFi
  • View
  • Air conditioning
  • Terrace
  • Fitness centre
  • Family rooms

Entertainment and family services:

  • Babysitting/child services Additional charge

Parking Free private parking is possible on site (reservation is not needed).:

  • Valet parking
  • Parking garage
  • Accessible parking
Image 5 of The Charm Resort Phuket – SHA Certified
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House Rules at The Charm Resort Phuket – SHA Certified

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.9

Comfort:

8.4

Location:

8.8

Free WiFi:

8.4

Facilities:

8.2

Cleanliness:

8.4

Value for money:

8.1