54 Suthat Road, Talat Yai, 83000 Phuket Town, Thailand
map
Image 1 of The Arbern Hotel x Bistro – SHA Extra Plus
Image 2 of The Arbern Hotel x Bistro – SHA Extra Plus

The Arbern Hotel x Bistro – SHA Extra Plus Overview

You know what caught me off guard about The Arbern Hotel x Bistro – SHA Extra Plus? I wasn’t expecting much from a three-star place, honestly – but this spot really gets the fundamentals right in a way that puts some fancier hotels to shame.

The whole setup feels refreshingly unpretentious. When you walk in, there’s this immediate sense that someone actually thought about what travelers need instead of just cramming in trendy furniture. The lobby has this lived-in comfort that makes you want to settle into one of their chairs with a coffee, and speaking of coffee – the bistro attached to the hotel is genuinely good, not just hotel-decent. I mean, I’ve stayed at places where the on-site restaurant feels like an afterthought, but here it actually feels integrated into the experience. The morning crowd is a mix of guests and what seemed like locals grabbing breakfast, which is always a good sign.

What really impressed me was how they handle the little things that can make or break a stay. The rooms are clean in that deep-clean way, not just surface tidy, and the beds are surprisingly comfortable – I’m pretty picky about mattresses, and I slept well. The shower pressure is solid (you’d be amazed how many places mess this up), and they’ve got enough outlets positioned where you actually need them. The WiFi works properly throughout the building, which sounds basic but honestly isn’t guaranteed everywhere. I also appreciated that the AC runs quietly – there’s nothing worse than that rattling unit that kicks on every twenty minutes just when you’re drifting off. The whole SHA Extra Plus certification thing initially seemed like marketing speak, but you can tell they take the health and safety protocols seriously without making it feel clinical or overly fussy about it. Check-in was smooth, staff knew their stuff without being overly chatty, and they had useful local recommendations when I asked. Parking situation is straightforward too, which saves you that annoying hunt around the block with your luggage.

Look, this isn’t the kind of place you’ll be posting Instagram shots of your marble bathroom or infinity pool – because there isn’t one. But if you want a place that does hospitality well without the markup, where you can actually relax and feel like you’re getting solid value, The Arbern delivers. It’s the kind of hotel that reminds you why sometimes the best travel experiences come from places that focus on doing the basics really, really well rather than chasing the latest design trends.

The Arbern Hotel x Bistro – SHA Extra Plus Accommodations

AccommodationDetails
Deluxe Double or Twin Room with Mountain View1 extra-large double bed for 2 adults, 1 child
Lady Dormitory Room (Female Only)1 single bed for 1 adult
Deluxe Double or Twin Room1 extra-large double bed, or and 2 single beds for 2 adults, 1 child
Superior Double or Twin Room1 extra-large double bed, or and 2 single beds for 2 adults, 1 child
Standard Double or Twin Room1 extra-large double bed, or and 2 single beds for 2 adults, 1 child
Deluxe King Suite2 × 1 extra-large double bed for 2 adults, 1 child
Studio Room1 extra-large double bed, or and 2 single beds for 2 adults
Image 3 of The Arbern Hotel x Bistro – SHA Extra Plus
Image 4 of The Arbern Hotel x Bistro – SHA Extra Plus

Reviews of The Arbern Hotel x Bistro – SHA Extra Plus

  • Florencia from Argentina (9/10)

    The staff very nice and polite

  • Jack from United Kingdom (9/10)

    Very good location within the old town. Only about a 30 min taxi to the nightlife which will set you back about £8!!

  • Marie from Germany (9/10)

    Great stay, I would absolutely recommend staying here. Everything was clean and spacious. I stayed 2 nights here after flying in to Phuket. I would definitely come back.

  • Daniel from Hungary (8/10)

    We exactly got what we expected, we were very satisfied.

  • Aliyu from Nigeria (9/10)

    The staff were very helpful.

  • Yasmin from Australia (9/10)

    Clean and spacious rooms.

  • Lesley from Thailand (9/10)

    check in went well, the staff were very helpful, its been a while since I stayed in a hostel and to be honest if they are anything like this one I will be staying again, spotlessly clean, the bed linen smelt fresh and the bed was super comfy, privacy curtains and free tea and coffee. loved it. The location is great, short walk to the main shopping area. the whole place was super respectful and quiet, there is also a lounge where you can sit and read. Didnt try the coffee shop downstairs but it looked great.

  • Adriano from Italy (9/10)

    Everything was perfect, especially the staff

  • Toni from United Kingdom (9/10)

    Clean, staff amazing and so helpful. Quiet and easy access to Phuket old town shops.

  • Hongling from Singapore (8/10)

    Airport bus is nearby. Walking distance to the old town. The room is very spacious. Locker is provided but lock is not, please bring your own lock or you can choose to buy it downstairs. Staff are very friendly and helpful.

Surroundings

What’s nearby:

  • Clock tower: 900 m
  • Fah Thai Market: 450 m
  • Thai Hua Museum: 1.3 km
  • Chinpracha House: 1.5 km
  • King Rama 9 Park: 1.1 km
  • I Sweet Ice Cream: 1.5 km
  • Monkey Hill In Phuket Town: 2.6 km
  • Saphan Hin Mining Monument: 2.4 km
  • Детская Площадка: 450 m
  • Phuket Provincial Commemoration Public Park: 2.4 km

Restaurants & cafes:

  • Cafe/bar Mongni Cafe: 9 m
  • Cafe/bar Kendo Coffee: 250 m
  • Restaurant Aogami Ramen: 50 m

Top attractions:

  • Chalong Pier: 10 km
  • Promthep Cape: 18 km
  • Phuket Aquarium: 12 km
  • Suan Luang Park: 3.1 km
  • Windmill Viewpoint: 18 km
  • Kathu Mining Museum: 13 km
  • Khaokhad View Tower: 7 km
  • Two Heroines Monument: 12 km
  • Phuket Seashell Museum: 15 km

Natural beauty:

  • Peak Rang Hill: 2.7 km
  • Lake Phuket Fishing Park: 10 km
  • Waterfall Kathu Waterfall: 11 km

Beaches in the neighbourhood:

  • Koh Sirey Beach: 6 km
  • Siray Bay Beach: 5 km

Public transport:

  • Bus Phuket Bus Terminal: 650 m
  • Bus Phuket Bus Terminal 2: 4 km

Closest airports:

  • Phuket International Airport: 30 km

Facilities

View:

  • City view
  • View

Bedroom:

  • Linen

General:

  • Shuttle service
  • Shared lounge/T V area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Non-smoking rooms
  • Wake up service/Alarm clock

Parking:

  • Street parking
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Toilet
  • Shower

Outdoors:

  • Garden

Activities:

  • Cooking class
  • Happy hour
  • Walking tours
  • Movie nights

Food & Drink:

  • Bar
  • Restaurant

Accessibility:

  • Upper floors accessible by stairs only

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

Media & Technology:

  • Satellite channels
  • Telephone

Reception services:

  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Entertainment and family services:

  • Board games/puzzles
Image 5 of The Arbern Hotel x Bistro – SHA Extra Plus
Image 6 of The Arbern Hotel x Bistro – SHA Extra Plus

House Rules at The Arbern Hotel x Bistro – SHA Extra Plus

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.6

Comfort:

9.0

Location:

8.8

Free WiFi:

8.9

Facilities:

8.8

Cleanliness:

9.0

Value for money:

9.1