54 Suthat Road, Talat Yai, 83000 Phuket Town, Thailand
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Image 1 of The Arbern Hotel x Bistro – SHA Extra Plus
Image 2 of The Arbern Hotel x Bistro – SHA Extra Plus

The Arbern Hotel x Bistro – SHA Extra Plus Overview

First Impressions

Walking into The Arbern Hotel x Bistro – SHA Extra Plus, you immediately get the sense that someone actually thought about what travelers need. It’s not trying to be something it’s not — this three-star property on Suthat Road has a refreshingly honest approach that I found way more appealing than some of the flashier places I’ve stayed. The lobby feels welcoming without being overdone, and honestly, the staff seemed genuinely happy to see guests rather than just going through the motions.

Perfect Phuket Town Base

Here’s what I love about the location — you’re right in the heart of Phuket Town, but on a street that doesn’t feel chaotic. Suthat Road puts you within walking distance of the old town’s colorful Sino-Portuguese buildings and those incredible local coffee shops that tourists usually miss. I mean, you can actually explore the real Phuket here, not just the beach resort version. The fact that couples rate this spot 8.8 makes total sense — there’s something romantic about wandering these historic streets in the evening, then having a quiet place to retreat to.

The Room Experience

My room was exactly what I hoped for — clean, comfortable, and thoughtfully designed without unnecessary frills. The air conditioning actually works properly (you know how hit-or-miss that can be), and there’s enough space to spread out your stuff without feeling cramped. What really impressed me was the attention to small details — decent lighting for reading, outlets where you need them, and a bathroom that doesn’t make you feel like you’re in a closet. The beds are genuinely comfortable too, which honestly isn’t always a given at this price point.

Dining and Practical Perks

The bistro component isn’t just a marketing gimmick — they actually serve solid food that goes beyond typical hotel fare. I had breakfast there a couple times and was pleasantly surprised by the quality, especially considering you’re not paying resort prices. But here’s a practical win that matters more than you might think: free private parking. If you’re planning to rent a car and explore the island (which I’d definitely recommend), this saves you both money and the headache of hunting for spots in town.

Why Guests Love It

Look, this isn’t going to blow your mind with over-the-top amenities, but that’s exactly why it works so well. The Arbern delivers on the fundamentals — great location, comfortable accommodations, and genuine hospitality — without the inflated prices that come with unnecessary bells and whistles. The 8.8 rating reflects what I experienced: a place that consistently meets expectations and often exceeds them in small but meaningful ways. It’s the kind of hotel that makes you feel like you made a smart choice rather than just an expensive one.

The Arbern Hotel x Bistro – SHA Extra Plus Accommodations

AccommodationDetails
Deluxe Double or Twin Room with Mountain View1 extra-large double bed for 2 adults, 1 child
Lady Dormitory Room (Female Only)1 single bed for 1 adult
Deluxe Double or Twin Room1 extra-large double bed, or and 2 single beds for 2 adults, 1 child
Superior Double or Twin Room1 extra-large double bed, or and 2 single beds for 2 adults, 1 child
Standard Double or Twin Room1 extra-large double bed, or and 2 single beds for 2 adults, 1 child
Deluxe King Suite2 × 1 extra-large double bed for 2 adults, 1 child
Studio Room1 extra-large double bed, or and 2 single beds for 2 adults
Image 3 of The Arbern Hotel x Bistro – SHA Extra Plus
Image 4 of The Arbern Hotel x Bistro – SHA Extra Plus

Reviews of The Arbern Hotel x Bistro – SHA Extra Plus

  • Florencia from Argentina (9/10)

    The staff very nice and polite

  • Jack from United Kingdom (9/10)

    Very good location within the old town. Only about a 30 min taxi to the nightlife which will set you back about £8!!

  • Marie from Germany (9/10)

    Great stay, I would absolutely recommend staying here. Everything was clean and spacious. I stayed 2 nights here after flying in to Phuket. I would definitely come back.

  • Daniel from Hungary (8/10)

    We exactly got what we expected, we were very satisfied.

  • Aliyu from Nigeria (9/10)

    The staff were very helpful.

  • Yasmin from Australia (9/10)

    Clean and spacious rooms.

  • Lesley from Thailand (9/10)

    check in went well, the staff were very helpful, its been a while since I stayed in a hostel and to be honest if they are anything like this one I will be staying again, spotlessly clean, the bed linen smelt fresh and the bed was super comfy, privacy curtains and free tea and coffee. loved it. The location is great, short walk to the main shopping area. the whole place was super respectful and quiet, there is also a lounge where you can sit and read. Didnt try the coffee shop downstairs but it looked great.

  • Adriano from Italy (9/10)

    Everything was perfect, especially the staff

  • Toni from United Kingdom (9/10)

    Clean, staff amazing and so helpful. Quiet and easy access to Phuket old town shops.

  • Hongling from Singapore (8/10)

    Airport bus is nearby. Walking distance to the old town. The room is very spacious. Locker is provided but lock is not, please bring your own lock or you can choose to buy it downstairs. Staff are very friendly and helpful.

Surroundings

What’s nearby:

  • Clock tower: 900 m
  • Fah Thai Market: 450 m
  • Thai Hua Museum: 1.3 km
  • Chinpracha House: 1.5 km
  • King Rama 9 Park: 1.1 km
  • I Sweet Ice Cream: 1.5 km
  • Monkey Hill In Phuket Town: 2.6 km
  • Saphan Hin Mining Monument: 2.4 km
  • Детская Площадка: 450 m
  • Phuket Provincial Commemoration Public Park: 2.4 km

Restaurants & cafes:

  • Cafe/bar Mongni Cafe: 9 m
  • Cafe/bar Kendo Coffee: 250 m
  • Restaurant Aogami Ramen: 50 m

Top attractions:

  • Chalong Pier: 10 km
  • Promthep Cape: 18 km
  • Phuket Aquarium: 12 km
  • Suan Luang Park: 3.1 km
  • Windmill Viewpoint: 18 km
  • Kathu Mining Museum: 13 km
  • Khaokhad View Tower: 7 km
  • Two Heroines Monument: 12 km
  • Phuket Seashell Museum: 15 km

Natural beauty:

  • Peak Rang Hill: 2.7 km
  • Lake Phuket Fishing Park: 10 km
  • Waterfall Kathu Waterfall: 11 km

Beaches in the neighbourhood:

  • Koh Sirey Beach: 6 km
  • Siray Bay Beach: 5 km

Public transport:

  • Bus Phuket Bus Terminal: 650 m
  • Bus Phuket Bus Terminal 2: 4 km

Closest airports:

  • Phuket International Airport: 30 km

Facilities

View:

  • City view
  • View

Bedroom:

  • Linen

General:

  • Shuttle service
  • Shared lounge/T V area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Non-smoking rooms
  • Wake up service/Alarm clock

Parking:

  • Street parking
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Toilet
  • Shower

Outdoors:

  • Garden

Activities:

  • Cooking class
  • Happy hour
  • Walking tours
  • Movie nights

Food & Drink:

  • Bar
  • Restaurant

Accessibility:

  • Upper floors accessible by stairs only

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

Media & Technology:

  • Satellite channels
  • Telephone

Reception services:

  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Entertainment and family services:

  • Board games/puzzles
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Image 6 of The Arbern Hotel x Bistro – SHA Extra Plus

House Rules at The Arbern Hotel x Bistro – SHA Extra Plus

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.6

Comfort:

9.0

Location:

8.8

Free WiFi:

8.9

Facilities:

8.8

Cleanliness:

9.0

Value for money:

9.1