40 Chanajaroen Road, Tambol Talad Yai, Amphur Muang, Phuket, 83000 Phuket Town, Thailand
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Novotel Phuket City Phokeethra Overview

First Impressions

Walking into Novotel Phuket City Phokeethra, you immediately sense this isn’t your typical beach resort — and honestly, that’s exactly what makes it special. This five-star property sits right in the heart of Phuket Town on Chanajaroen Road, where the real local life happens. The lobby has this sleek, modern feel that somehow doesn’t feel stuffy or overly formal. You know what struck me most? The way they’ve managed to create a luxury atmosphere while keeping things genuinely welcoming.

Location & Local Life

Here’s the thing about staying in Phuket Town — you’re actually experiencing Thailand, not just a tourist bubble. The hotel sits in what locals consider the best part of the city, and I mean, couples consistently rate this location 8.0 out of 10, so they’re definitely onto something. You can walk to authentic street food stalls, browse the weekend markets, and see those gorgeous Sino-Portuguese shophouses that make Phuket Town so photogenic. The old quarter is literally at your doorstep, which means you’ll stumble upon hidden cafes and local art galleries without even trying.

The Room Experience

The room itself feels spacious and thoughtfully designed — not just thrown together like some chain hotels. What I appreciated was the attention to detail in the furnishings and the way natural light flows through the windows. The beds are genuinely comfortable (you know how hotel beds can be hit or miss), and the bathroom setup actually makes sense for getting ready. There’s this nice balance between modern amenities and comfort that doesn’t feel cold or impersonal.

Dining & Practical Perks

The breakfast buffet is honestly one of the better ones I’ve encountered in Thailand — they’ve got both international options and proper local dishes, so you’re not stuck with sad scrambled eggs if you want to try something authentic. The restaurant staff seems to genuinely care about the food quality, which isn’t always a given. And here’s a practical bonus that actually matters — free parking is available right at the hotel, which is pretty rare for a central location like this. Trust me, if you’re planning to explore the island by car, this saves you both money and headaches.

Why Guests Love It

What really sets this place apart is how it bridges the gap between luxury and authenticity. You get the polished service and elegant surroundings you’d expect from a five-star property, but you’re also genuinely connected to Phuket’s cultural heart. The staff knows the area well and can point you toward experiences that most tourists never discover. It’s the kind of place where you can enjoy a sophisticated evening at the hotel, then walk five minutes to grab incredible tom yum from a street vendor — and both experiences feel equally authentic to your trip.

Hotel in Phuket booking should be done early, especially during high season when the island hosts internationally celebrated beach parties and cultural festivals at Patong Beach and other iconic locations.

Novotel Phuket City Phokeethra Accommodations

AccommodationDetails
Executive King Room1 extra-large double bed for 3 adults, 1 child
Superior King Room1 extra-large double bed for 3 adults, 1 child
Executive Twin Room1 single bed for 3 adults, 1 child
Executive Suite2 × 1 extra-large double bed for 3 adults, 2 children
Junior Suite2 × 1 extra-large double bed for 3 adults, 2 children
Family Room1 extra-large double bed and 1 bunk bed for 2 adults
Deluxe Double Room with Balcony1 single bed and 1 extra-large double bed for 6 adults
Deluxe King Room with Balcony1 extra-large double bed for 3 adults
Deluxe Twin Room with Balcony1 single bed for 3 adults
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Reviews of Novotel Phuket City Phokeethra

  • Kelly from Israel (8/10)

    We were upgraded, and they helped with storing our luggage since we were leaving the town only by evening

  • Tracy from Australia (9/10)

    Beautiful hotel. Friendly staff.

  • Bylgja from Iceland (8/10)

    Very good location for a stay in Phuket town. Hotel staff friendly and helpful. We stayed in a family room and it was big and comfortable for four people.

  • Sharon from Ireland (8/10)

    The location was excellent 15 min walk to the old town
    There was a good selection for breakfast
    Friendly staff

  • Johansson from Australia (8/10)

    It's were I choose to stay bit quieter than other places

  • Rashik from Australia (9/10)

    The location of the hotel is only 15mins walk from the charming old town. The rooms are nice and clean. Staff are friendly. Roof top bar is awesome. Swimming pool is nice and is shaded from the sun.

  • Lay from Malaysia (8/10)

    Spacious rooms, good buffet breakfast. Friendly staff. Walking distance to the old town. Just down the road (turn left from
    Hotel) is Kim Massage Parlour No.2. The morning market and wholesale grocery is just on the right of the hotel.

  • Sasha from Singapore (8/10)

    Compared to Bangkok’s Novotel, Phuket’s feels more homey and staff are more friendly.

  • Andrew from United Kingdom (7/10)

    I could have not been happier with the staff. I found them to be warm and welcoming, always happy to help. The pool area is nice however as this is exposed to the elements and does not appear heated, this could limit its use. The room was large, good storage space and large bathroom.

  • Kamilkkrawiec from Poland (9/10)

    The Hotel is pretty close to Old Town and all the bars/restaurants. The room was clean and nice, with good AC. The staff is friendly and helpful. Overall a very nice experience.

Surroundings

What’s nearby:

  • Clock tower: 550 m
  • Fah Thai Market: 850 m
  • Thai Hua Museum: 1.9 km
  • Chinpracha House: 1.9 km
  • King Rama 9 Park: 450 m
  • I Sweet Ice Cream: 600 m
  • Phuket Rd Promenade: 2.3 km
  • Saphan Hin Mining Monument: 1.5 km
  • Детская Площадка: 1.1 km
  • Phuket Provincial Commemoration Public Park: 2.1 km

Restaurants & cafes:

  • Cafe/bar Buddy Cafe: 100 m
  • Restaurant Lua Lobby Bar: 100 m
  • Cafe/bar Glimpse Bar & Bistro Phuket: 200 m

Top attractions:

  • Chalong Pier: 10 km
  • Promthep Cape: 18 km
  • Phuket Aquarium: 11 km
  • Suan Luang Park: 2.8 km
  • Windmill Viewpoint: 18 km
  • Kathu Mining Museum: 14 km
  • Khaokhad View Tower: 7 km
  • Two Heroines Monument: 13 km
  • Phuket Seashell Museum: 15 km

Natural beauty:

  • Peak Rang Hill: 3.9 km
  • Lake Phuket Fishing Park: 13 km
  • Waterfall Kathu Waterfall: 12 km

Beaches in the neighbourhood:

  • Koh Sirey Beach: 6 km
  • Siray Bay Beach: 5 km

Public transport:

  • Bus Phuket Bus Terminal: 600 m
  • Bus Phuket Bus Terminal 2: 5 km

Closest airports:

  • Phuket International Airport: 31 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Cleaning products
  • Electric kettle

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Kids’ pool
  • Personal trainer
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Cooking class
  • Tour or class about local culture
  • Happy hour

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • French
  • Thai
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • 2 restaurants
  • Private bathroom
  • Spa and wellness centre
  • Air conditioning
  • Free WiFi
  • Free parking
  • Fitness centre
  • Family rooms
  • Flat-screen TV

Outdoor swimming pool Free!:

  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
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House Rules at Novotel Phuket City Phokeethra

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 2:00 PM
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00 PM

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.4

Location:

7.8

Free WiFi:

8.3

Facilities:

8.0

Cleanliness:

8.3

Value for money:

7.8