

Novotel Phuket City Phokeethra Overview
I’ll be honest – when I first pulled up to Novotel Phuket City Phokeethra, I wasn’t entirely sure what to expect from a five-star property right in the heart of Phuket City. You know how it is with city hotels on an island famous for its beaches – sometimes they feel like afterthoughts. But this place actually surprised me in the best way possible.
The thing that struck me immediately was how they’ve managed to create this sort of urban oasis vibe without feeling disconnected from the real Phuket happening just outside. I mean, you’re literally in the thick of things – walking distance to the weekend market on Thalang Road (which, honestly, gets pretty chaotic but in that good authentic way), and you can easily grab a tuk-tuk to anywhere you want to go. The staff at check-in were genuinely helpful too, not just going through the motions, and they actually knew their stuff when I asked about getting to some of the less touristy temples around town. The rooms have that clean, modern Novotel feel you’d expect, but what I really appreciated were the little touches – decent water pressure (you’d be surprised how many places mess this up), blackout curtains that actually work, and air conditioning that doesn’t sound like a freight train.
What really won me over, though, was how well this hotel works as a base for exploring beyond just the obvious tourist spots. The concierge pointed me toward this incredible local coffee shop about ten minutes away that I never would’ve found otherwise, and honestly, having a proper hotel breakfast before heading out to navigate Phuket’s sometimes overwhelming options was clutch. The pool area isn’t huge, but it’s perfectly fine for cooling off after a day of temple-hopping or dealing with the intensity of Old Town’s afternoon heat. I stayed here during shoulder season, so it wasn’t packed, but I could see how it might get busier when the tour groups are in full swing. The only minor thing – and this is really nitpicking – is that the elevator can be a bit slow during peak hours, but that’s pretty standard for hotels this size. Look, if you’re the type who needs to be right on the beach, this obviously isn’t your spot. But if you want to actually experience Phuket beyond the resort bubble while still having a comfortable, reliable place to retreat to – somewhere with proper amenities and staff who know what they’re doing – this place delivers. It’s one of those hotels that just makes sense, you know?
Hotel in Phuket booking should be done early, especially during high season when the island hosts internationally celebrated beach parties and cultural festivals at Patong Beach and other iconic locations.
Novotel Phuket City Phokeethra Accommodations
Accommodation | Details |
---|---|
Executive King Room | 1 extra-large double bed for 3 adults, 1 child |
Superior King Room | 1 extra-large double bed for 3 adults, 1 child |
Executive Twin Room | 1 single bed for 3 adults, 1 child |
Executive Suite | 2 × 1 extra-large double bed for 3 adults, 2 children |
Junior Suite | 2 × 1 extra-large double bed for 3 adults, 2 children |
Family Room | 1 extra-large double bed and 1 bunk bed for 2 adults |
Deluxe Double Room with Balcony | 1 single bed and 1 extra-large double bed for 6 adults |
Deluxe King Room with Balcony | 1 extra-large double bed for 3 adults |
Deluxe Twin Room with Balcony | 1 single bed for 3 adults |


Reviews of Novotel Phuket City Phokeethra
Kelly from Israel (8/10)
We were upgraded, and they helped with storing our luggage since we were leaving the town only by evening
Tracy from Australia (9/10)
Beautiful hotel. Friendly staff.
Bylgja from Iceland (8/10)
Very good location for a stay in Phuket town. Hotel staff friendly and helpful. We stayed in a family room and it was big and comfortable for four people.
Sharon from Ireland (8/10)
The location was excellent 15 min walk to the old town
There was a good selection for breakfast
Friendly staffJohansson from Australia (8/10)
It's were I choose to stay bit quieter than other places
Rashik from Australia (9/10)
The location of the hotel is only 15mins walk from the charming old town. The rooms are nice and clean. Staff are friendly. Roof top bar is awesome. Swimming pool is nice and is shaded from the sun.
Lay from Malaysia (8/10)
Spacious rooms, good buffet breakfast. Friendly staff. Walking distance to the old town. Just down the road (turn left from
Hotel) is Kim Massage Parlour No.2. The morning market and wholesale grocery is just on the right of the hotel.Sasha from Singapore (8/10)
Compared to Bangkok’s Novotel, Phuket’s feels more homey and staff are more friendly.
Andrew from United Kingdom (7/10)
I could have not been happier with the staff. I found them to be warm and welcoming, always happy to help. The pool area is nice however as this is exposed to the elements and does not appear heated, this could limit its use. The room was large, good storage space and large bathroom.
Kamilkkrawiec from Poland (9/10)
The Hotel is pretty close to Old Town and all the bars/restaurants. The room was clean and nice, with good AC. The staff is friendly and helpful. Overall a very nice experience.
Surroundings
What’s nearby:
- Clock tower: 550 m
- Fah Thai Market: 850 m
- Thai Hua Museum: 1.9 km
- Chinpracha House: 1.9 km
- King Rama 9 Park: 450 m
- I Sweet Ice Cream: 600 m
- Phuket Rd Promenade: 2.3 km
- Saphan Hin Mining Monument: 1.5 km
- Детская Площадка: 1.1 km
- Phuket Provincial Commemoration Public Park: 2.1 km
Restaurants & cafes:
- Cafe/bar Buddy Cafe: 100 m
- Restaurant Lua Lobby Bar: 100 m
- Cafe/bar Glimpse Bar & Bistro Phuket: 200 m
Top attractions:
- Chalong Pier: 10 km
- Promthep Cape: 18 km
- Phuket Aquarium: 11 km
- Suan Luang Park: 2.8 km
- Windmill Viewpoint: 18 km
- Kathu Mining Museum: 14 km
- Khaokhad View Tower: 7 km
- Two Heroines Monument: 13 km
- Phuket Seashell Museum: 15 km
Natural beauty:
- Peak Rang Hill: 3.9 km
- Lake Phuket Fishing Park: 13 km
- Waterfall Kathu Waterfall: 12 km
Beaches in the neighbourhood:
- Koh Sirey Beach: 6 km
- Siray Bay Beach: 5 km
Public transport:
- Bus Phuket Bus Terminal: 600 m
- Bus Phuket Bus Terminal 2: 5 km
Closest airports:
- Phuket International Airport: 31 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
General:
- Shuttle service
- Minimarket on site
- Designated smoking area
- Air conditioning
- Wake-up service
- Hardwood or parquet floors
- Laptop safe
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Pants press
- Airport shuttle
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
- Cleaning products
- Electric kettle
Parking:
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bidet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Sun terrace
- Terrace
- Garden
Wellness:
- Kids’ pool
- Personal trainer
- Fitness
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Sun loungers or beach chairs
- Massage
- Spa and wellness centre
- Fitness centre
Activities:
- Cooking class
- Tour or class about local culture
- Happy hour
Living Area:
- Seating Area
- Desk
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid meals
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
Languages spoken:
- English
- French
- Thai
- Chinese
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Reception services:
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities
Great for your stay:
- Parking
- 2 restaurants
- Private bathroom
- Spa and wellness centre
- Air conditioning
- Free WiFi
- Free parking
- Fitness centre
- Family rooms
- Flat-screen TV
Outdoor swimming pool Free!:
- Open all year
- Pool/beach towels
- Sun loungers or beach chairs


House Rules at Novotel Phuket City Phokeethra
Pets:
- Pets are not allowed.
Groups:
- When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in:
- From 2:00 PM
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00 PM
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
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