24/268 Soi Susanti , MaeLuan Road, Mueang, 83000 Phuket Town, Thailand
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Cool Residence Hotel Overview

First Impressions

Walking into Cool Residence Hotel, you immediately get that “this is exactly what I needed” feeling. It’s one of those three-star places that doesn’t try to be something it’s not — just solid, comfortable, and surprisingly well-thought-out. The lobby has this clean, modern vibe without being sterile, and honestly, the staff greeting feels genuine rather than rehearsed. The overall atmosphere strikes a perfect balance between professional service and personal warmth.

Location & Getting Around

Here’s what I love about the location on MaeLuan Road — you’re actually in Phuket Town proper, not stuck out in some tourist bubble. Soi Susanti might sound like just another side street, but it’s perfectly positioned for exploring the old town’s colorful Sino-Portuguese buildings and local markets. The parking situation is a real win here; they’ve got free private spots, which honestly saves you a headache in this part of town. You can walk to those Instagram-famous painted buildings in about ten minutes, but you’re far enough from the main drag that it’s actually quiet at night.

The Room Experience

My room was — well, let me put it this way — it had everything I actually needed and nothing I didn’t. The air conditioning works properly (crucial in Thailand), the bed is comfortable enough that I slept through the night, and there’s decent storage space. The bathroom is compact but functional, with good water pressure in the shower. I mean, it’s not going to blow you away with fancy amenities, but the basics are all done well. The attention to comfort details really shows.

What Makes It Work

The thing about Cool Residence is that it gets the fundamentals right without any fuss. The Wi-Fi actually works throughout the building, the common areas are kept clean, and there’s this relaxed atmosphere that makes it easy to unwind after a day of sightseeing. I noticed they pay attention to small details — like having proper blackout curtains and keeping the hallways quiet. The location rating of 8.3 from recent guests makes total sense when you realize how easy it is to explore both the cultural sites and grab authentic local food nearby.

Why Guests Love It

Couples seem to really appreciate this place (they rate the location 8.1), and I can see why — it’s got that sweet spot of being central but not chaotic. You’re close enough to walk to the weekend night market and those beautiful old mansions, but you can also easily get to the beaches when you want that side of Phuket. For the price point, you’re getting solid value without any nasty surprises. It’s the kind of place where you check in, settle in quickly, and then get on with enjoying your trip rather than dealing with hotel drama. The experience truly justifies the rating.

Cool Residence Hotel Accommodations

AccommodationDetails
Superior Double Room1 extra-large double bed for 2 adults, 1 child
Deluxe Double Room1 extra-large double bed for 2 adults, 1 child
Deluxe Family Room1 single bed and 1 extra-large double bed for 3 adults, 1 child
Superior Twin Room2 single beds for 2 adults, 1 child
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Reviews of Cool Residence Hotel

  • Victor from United Kingdom (9/10)

    Everything was like in adverts. Rooms are clean, as well as all the place. Stuff very friendly and helpful. Really good price for 2 nights. Quiet in the night
    Will Recommended this place.

  • Daniel from United Kingdom (9/10)

    Amazing place, staff are so helpful and friendly. Lovely big rooms. Very clean. One of the best hotels we’ve stayed in

  • Charlie from United Kingdom (9/10)

    Great place, friendly staff. Good location and facilities

  • Daisy from United Kingdom (9/10)

    Room was very clean and spacious. Staff very friendly and informative on arrival and during our stay. The shower was one of the best we’ve used since travelling, hot and powerful. Located slightly away from the old town, but we were aware of this when booking. Complimentary breakfast is provided each morning which was a nice surprise.

  • Wei from Malaysia (9/10)

    Very secure, the room is large and clean, everything function well, have lift, the customer service is very good.

  • Kali from Australia (9/10)

    Fast wifi, friendly and helpful staff
    Blackened curtains, comfy bed and big fridge

  • Majln from Czech Republic (9/10)

    I only stayed one night but had a very good experience. The room was modern, spacious, quiet AC, comfortable bed. Nice guy at the reception. Lift available.

  • Hemal from Sri Lanka (9/10)

    The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable.

    The price of the room is also very affordable, cost-effective

  • Sana from Saudi Arabia (9/10)

    Every thing was great big room with balcony
    Have lift
    The reception guy was very kind and helpful

  • Maciej from Poland (9/10)

    Good personel and very close to old town.

Surroundings

What’s nearby:

  • Kidspace: 2.2 km
  • Clock tower: 2.4 km
  • Fah Thai Market: 2 km
  • Suan Luang Park: 2.6 km
  • Playground Suragul: 1.3 km
  • Kathu Mining Museum: 12 km
  • Playground Darasamut: 2 km
  • Детская Площадка: 1.8 km
  • Phuket Provincial Commemoration Public Park: 1.7 km

Restaurants & cafes:

  • Cafe/bar Cakebox: 400 m
  • Cafe/bar Hiragana Coffee: 400 m
  • Restaurant Loba Bang Niao: 500 m

Top attractions:

  • Chalong Pier: 10 km
  • Promthep Cape: 18 km
  • Phuket Aquarium: 12 km
  • Thai Hua Museum: 1.3 km
  • Chinpracha House: 950 m
  • Windmill Viewpoint: 18 km
  • Khaokhad View Tower: 7 km
  • Two Heroines Monument: 13 km
  • Phuket Seashell Museum: 14 km
  • Saphan Hin Mining Monument: 3.7 km

Natural beauty:

  • Peak Rang Hill: 1.7 km
  • Lake Phuket Fishing Park: 12 km
  • Waterfall Kathu Waterfall: 10 km

Beaches in the neighbourhood:

  • Chalong Beach: 9 km
  • Koh Sirey Beach: 7 km
  • Siray Bay Beach: 7 km

Public transport:

  • Bus Phuket Bus Terminal: 2.4 km
  • Bus Phuket Bus Terminal 2: 4.9 km

Closest airports:

  • Phuket International Airport: 31 km

Facilities

View:

  • Mountain view

Bedroom:

  • Wardrobe or closet
  • Alarm clock

General:

  • Air conditioning
  • Tile/marble floor
  • Lift
  • Family rooms
  • Non-smoking rooms

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Street parking

Bathroom:

  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Balcony
  • Terrace
  • Garden

Services:

  • Daily housekeeping
  • Luggage storage
  • Fax/photocopying
  • Tour desk
  • Car hire
  • Laundry

Wellness:

  • Sun umbrellas
  • Sun loungers or beach chairs

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Tea/Coffee maker

Languages spoken:

  • English
  • Thai

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key card access
  • Key access
  • Safety deposit box

Media & Technology:

  • Cable channels
  • TV

Great for your stay:

  • Parking
  • Private bathroom
  • Balcony
  • Air conditioning
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Tour desk
  • Street parking
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House Rules at Cool Residence Hotel

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00 to 23:00

Check-out:

  • From 07:00 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.5

Comfort:

9.1

Location:

7.8

Free WiFi:

9.2

Facilities:

9.0

Cleanliness:

9.1

Value for money:

9.1